Privacy Policy
For drivers using the UBS Super Taxi Driver application.
This Privacy Policy explains how UBS Super Taxicollects, uses, shares, and protects information when you use the UBS Super Taxi Driver application (“Driver App”) to accept and complete ride requests.
By creating a driver account and using the Driver App, you agree to the collection and use of information as described in this policy. We do not sell your personal data.
Information We Collect
Data we gather to operate the Driver App
Identity & account details
Full name, profile photo, phone number, email address, and emergency contact
Driver & vehicle documents
Driving licence, RC book, insurance, vehicle images, and number plate images, used for KYC verification
Bank & payout details
Bank name, account number, IFSC code, and UPI ID used to pay out your earnings
Precise location
Collected while you are Online to determine driver availability and match ride requests, including while the app is minimised or the screen is locked
Ride & earnings data
Ride requests, accepted/completed rides, pickup and drop details, timestamps, ratings, and wallet/earnings records
Device and usage information
Device type, operating system, app version, and push-notification token
Location Information
How and why we use your location
UBS Super Taxi collects your device's precise location while you are Online in the Driver App. This location data is transmitted to the UBS Super Taxi backend and is used to:
- Determine and maintain your availability as an Online driver
- Match you with nearby ride requests and dispatch rides to you
- Track your position during an active ride for the rider's and your safety
Background location. Location collection may continue when the Driver App is minimised or your screen is locked, for as long as you remain Online. This is required so you can continue to receive and remain available for ride requests without keeping the app open. A persistent notification is shown while this is active.
Location collection stops when you go Offline, subject to any processing that is technically necessary to complete an in-progress ride. Location is not used for advertising and is not used to display property, real-estate, or unrelated third-party listings.
Retention of location data is described in the Data Retention section below.
How We Use Your Information
The purposes behind our data collection
Account Authentication
Ride Matching & Dispatch
KYC & Document Verification
Earnings & Payouts
Customer Support
Fraud Prevention
Notifications
Service Improvement
Data Sharing
Who your information is processed by
We do not sell your personal data. Information is shared only as needed to operate the Driver App:
UBS Super Taxi backend
Processes your account, documents, rides, wallet, and location to operate the service.
Infrastructure & real-time service providers
Used to synchronise your live location and ride status while you are Online.
Mapping service providers
Used to render maps and calculate routes, pickups, and drops.
Riders
Your name, vehicle details, live location during an active ride, and rating are shared with the rider you are matched with.
Third-Party Services
External services we integrate with
If your payout is processed through a third-party payment partner, that partner processes only the transaction details required to complete the payout. These third-party services have their own privacy policies, which we encourage you to review independently.
Data Security
Data transmitted between the Driver App and our backend is protected using HTTPS/TLS encryption, and access to driver data is restricted to authorised systems and personnel through access controls.
Data Retention
How long we keep your information
We retain driver account, KYC, vehicle, location, ride, and wallet/earnings data for as long as your account is active, and afterwards only for as long as is necessary for operational, accounting, security, fraud-prevention, or legal and regulatory purposes. Where we no longer have a valid reason to keep information, it is deleted or anonymised.
Your Rights
What you can do with your data
Access your account data
View the personal data we hold about you
Request corrections
Update or correct inaccurate information
Request account deletion
Permanently delete your account and eligible data
Contact support
Reach out with any data-related enquiry
Delete Your Account
You may request permanent deletion of your UBS Super Taxi driver account and eligible associated data at any time, from the app or from this website.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant changes via the app or email. Continued use of the Driver App after changes constitutes acceptance.
Contact Us
Questions about your privacy or this policy
UBS Super Taxi · Driver App · Privacy Policy
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Last updated: August 2026